Introduction
This Refund Policy governs the manner in which Narayanee Multispeciality Clinic handles refunds for its services.
Eligibility for Refund
Refunds may be granted under the following circumstances:
- Cancellation of appointments within the specified time frame.
- Overpayment due to billing errors.
Non-Refundable Services
Please note that certain services may be non-refundable, including:
- Emergency medical services.
- Services that have already been rendered.
- Specialized medical procedures.
Process for Requesting a Refund
To request a refund, please follow these steps:
- Contact our billing department within 5 working days of the payment.
- Provide a valid reason for the request and any supporting documents.
- Allow 10 working days for the processing of your refund request.
Refund Method
Refunds will be processed using the original method of payment, except in cases where another method is deemed more appropriate.
Right to Refuse Refund
Narayanee Multispeciality Clinic reserves the right to refuse a refund request if it does not comply with our policy or if fraudulent or deceptive claims are suspected.
Changes to This Refund Policy
We reserve the right to modify this refund policy at any time, and such changes will be effective immediately upon posting the updated policy on our website.
Contact Information
For questions or concerns about our refund policy, please contact our billing department.
